Equipment Installation Services
Our installation service offers a complete solution for all product types including most competitor models. Let our trained technicians do it right the first time.
The Northern Dock Systems team is trained at our Mississauga headquarters on all equipment including competitor products.
Dedicated Installation Team
All installations are performed by trained professionals from a dedicated installation team.
We work around your business schedule on weekdays, weekends or after hours, working with you to minimize delays.
We’ll work alongside your Architects and Engineers to achieve high quality results within your time frame.
Equipment installation services are available nationwide for all products in the industry.
Expanding your facility or moving locations, the equipment install team can relocate any product into a new area or building location.
We Provide Trusted Installation Services
Our Equipment Installation Process
With each project, our trained installers work within your timetable to install industry-leading equipment.
- Review facility to ensure the project is within quoting guidelines.
- Schedule installation time(s) at your facility.
- Inspect workmanship and activate the equipment.
- Train your employees on-site on the correct and safe operation for the new equipment.
Trusted and Accredited
The certificates, accreditations and memberships verify Northern Dock Systems as a trusted source for providing exceptional service and industry-leading products. We have been working with various companies across Canada since 2001 for installations, construction, retrofitting, and conducting on-site audits and consultations. Our certifications, accreditations and memberships include:
✓ Avetta Member
✓ Canadian Door Institute Member
✓ Certisync Member
✓ Cognibox Member
✓ Contractor Check Accredited Member
✓ Contractor Compliance Member
✓ ComplyWorks Member
✓ Electrical Safety Authority (ESA) Member
✓ Fixxbook Member
✓ GRMS Member
✓ Hazard Analysis and Critical Control Points (HACCP) Certified
✓ The International Door Association Member
✓ ISNetworld Member Contractor
✓ Service Channel Member
✓ WhosOnLocation Member
- Avetta Member
- Canadian Door Institute Member
- Certisync Member
- Cognibox Member
- Contractor Check Accredited Member
- Contractor Compliance Member
- ComplyWorks Member
- Electrical Safety Authority (ESA) Member
- Fixxbook Member
- GRMS Member
- Hazard Analysis and Critical Control Points (HACCP) Certified
- The International Door Association Member
- ISNetworld Member Contractor
- Service Channel Member
- WhosOnLocation Member
The Northern Dock Systems Difference
- Multiple Technicians on-site
- Fast response times
- Root cause discovery
- First-time fix
- KPI tracking – what gets measured gets done
- Asset management
- Full, online reference library that includes product part numbers, service manuals and troubleshooting guides
- Online chat support
- Email support
- Manufacturer support
- Internet access
- Comprehensive reports for your records for your audits
4.36 Average Star Rating for Service
Out of 5 on our Service Customer Feedback Form as of March 19, 2020
Our Customers Recommend Our Services
“An NDS Technician installed an air barrier for PEAKS Lifestyle, and I was very impressed by his service. He was friendly and courteous, making sure not to interrupt operations or customer service at the facility. In my experience it’s rare for Techs to be sensitive to the fact that performing upgrades to a space can have a big impact on daily operations and customer interactions, but this Technician had a high awareness of the potential impact of his work on others and took great care to be as unobtrusive as possible. In my role, I am deeply involved in the customer experience, so I really appreciate the Technician’s attention to not just doing his own job well, but also ensuring that he did not interfere at all with my ability to do mine, and he even made my day easier by thoroughly cleaning up after himself when he was done.”
“I find your Service department very easy to deal with, never an issue booking an appointment and the service people arrive quickly. Your Techs are great at answering my questions about what mechanical problems they find which is nice because I just like knowing what they found out of my own curiosity. They also do very clean work, which in the past with other companies, it looks like a mess when they leave. Overall, you guys do good work making sure our equipment is operational and safe.”
“Placing the service call was easy. Prompt and efficient service received.”
“The NDS team were a pleasure to deal with, and the install was very professional. We will be installing air barriers and using Northern Dock Systems across all our locations.”
“The Service department was quick to resolve our issues and the staff was fantastic.”