Improve Safety & Decrease Downtime
The Best Service Call is the One You Never Have to Make
Three Reasons to Get Preventive Maintenance
Reduce Downtime & Emergency Repairs
Regular maintenance keeps equipment running smoothly and prevents expensive emergency repairs and accidents to reduce overall maintenance costs.
Stay Safe & Audit-Ready
Stay in compliance with strict government, Ministry of Labour, OSHA, food agencies and fire code regulations, while protecting your team from hazards.
Extend Equipment Life
Professional upkeep prolongs lifespan and helps maintain warranties.
Stop Issues Before They Become a Serious Problem
Top 3 Reasons for Overhead Door and Dock Failures
Frayed Door Cables
Frayed cables can fail anytime, causing doors to fall on vehicles, products, or people. This is 100% preventable with regular PMP visits. Our technicians check cables first using detailed checklists.lists.
Door Creep from Unbalanced Springs
Unbalanced springs cause doors to creep into openings, creating forklift impact hazards. PMP includes complimentary spring lubrication and adjustments to prevent this and extend spring life.
Ignoring Broken Welds on Dock Levelers
Broken welds can lead to costly repairs and serious injuries if a dock fails under a forklift. During PMP inspections, technicians identify and mark broken welds for a future fix.
Prevent Equipment Failure with Preventive Maintenance on:
Door Operators
Dock Levelers
Trailer Restraints & Truck Locks
HVLS Fans
Doors
Fire Door
What Preventive Maintenance Covers
Multi-Point Inspection Checklists
Step 1 – Multipoint Inspection Checklist
Every piece of docking equipment has a unique checklist of requirements of what needs to be inspected and/or adjusted. These checklists have been developed based on individual manufacturer’s product manuals to ensure:
- Peak performance
- Minimize potential risks
- Maintain warranty eligibility
Comprehensive Preventive Maintenance Checklist
Our multi-point inspection for preventive maintenance covers:
- Testing for equipment failures.
- Cycling the dock leveler to ensure proper operation while listening for abnormal noises
- Cleaning out all debris build-up in the dock pit and inspecting all structural components
- Tightening hardware
- Checking and repairing broken welds on hinges
- Repairing and replacing any damaged hinges, arms, frayed cables and door panels
- Checking for white light infiltration and replacing the weather seal.
- Lubricating and adjusting springs to prevent rust, friction, and warping.
- Lubricating hinges and other moving parts.
- Checking and topping up hydraulic fluids.
And much more. Review the sample of our multiple-point inspection report to see what’s included.
Step 2 – Get a PMP Report to Pass Inspections
After the inspection, you’ll receive a detailed digital report highlighting areas of concern and recommending solutions before health, safety, or operational issues arise. The report includes:
- A full breakdown for each piece of equipment to prepare for Ministry of Labour or food agency inspections
- Proof of due diligence to prevent health and safety risks
- Itemize list of recommended repairs.
Keep this preventive maintenance report for your records and inspections.
All Preventive Maintenance Inspections Contain
Be Audit Ready
Stay Compliant with Provincial Health and Safety Acts
Regular preventive maintenance keeps you prepared for inspections by the Ministry of Labour and food agencies. Your Northern Dock Systems report serves as proof of due diligence to prevent health and safety issues.
Safety organizations across Canada recommend inspecting all equipment at least once a year to meet government standards. Our multi-point inspection covers all equipment types. After the inspection, you’ll receive a digital report highlighting concerns and recommending solutions before problems become serious.
“Fire door assemblies shall be inspected and tested not less than annually, and a written record of the inspection shall be signed and kept for inspection by the AHJ.”
– NFPA 80 2007 Standard for Fire Doors, Copyright © 2007, National Fire Protection Association.
Step 3 – Prioritize Repairs Based on Priority and Budget
After a PM inspection, a quote will be sent to you with all costs broken down based on the type of problem, piece of equipment, material and labour to help you prioritize any necessary repairs based on your budgetary requirements.
Get on Our Preventive Maintenance Program
Fill out your request to get on our preventive maintenance program and we will respond to confirm the next available booking date.
Canadian Businesses Trust Us
4.71 Average Star Rating for Service
Out of 5 from our Service Customer Feedback Form as of
April 29, 2025.
Our Customers Recommend Our Services
"I have been dealing with Northern Dock for 20-plus years. I wouldn't think of using any other dock door company. Best Service all around."
“Our experience with the Northern Dock Systems’ Sales and Service teams has been stellar. The Service Technicians were extremely professional—they arrived on time, adhered to our stringent safety procedures and performed preventive maintenance measures on our high-speed door. Our Project Manager followed up with us after the service as well to make sure all tasks were completed properly. We’re incredibly happy with the entire service experience with Northern Dock Systems and are actively working to put NDS on our preferred vendors list for future service work.”
“I would like to extend my utmost appreciation to Robbie & Tom for their continuous support, follow up with door issues, I am impressed with their attention to detail, professionalism, and great knowledge and shared communication on fixing and preventative maintenance on our overhead and man doors.I would like to extend my appreciation as well to my office contact there……..Shannon, she has been the absolute best to deal with on the phone and expedites my work orders as well as answers all my questions with just 1 phone call.
I am so glad we found your company to deal with it has been the best experience thus far.”
Trusted and Accredited
The certificates, accreditations and memberships verify Northern Dock Systems as a trusted source for providing exceptional service and industry-leading products. We have been working with various companies across Canada since 2002 for installations, construction, retrofitting, and conducting on-site audits and consultations. Our certifications, accreditations and memberships include:
✓ Avetta Member
✓ Canadian Door Institute Member
✓ Certisync Member
✓ Cognibox Member – A Rated
✓ Contractor Check Accredited Member
✓ Contractor Compliance Member
✓ ComplyWorks Member
✓ Electrical Safety Authority (ESA) Member
✓ fmPilot 2 Member
✓ GRMS Member
✓ Hazard Analysis and Critical Control Points (HACCP) Certified
✓ The International Door Association Member
✓ ISNetworld Member Contractor – A Rated
✓ ServiceChannel Member – Preferred Service Member
✓ ServiceChannel Fixxbook Member
✓ WhosOnLocation Member
✓ AAADM Certified
✓ Avetta Member
✓ Canadian Door Institute Member
✓ Certisync Member
✓ Cognibox Member – A Rated
✓ Contractor Check Accredited Member
✓ Contractor Compliance Member
✓ ComplyWorks Member
✓ Electrical Safety Authority (ESA) Member
✓ fmPilot 2 Member
✓ GRMS Member
✓ Hazard Analysis and Critical Control Points (HACCP) Certified
✓ The International Door Association Member
✓ ISNetworld Member Contractor – A Rated
✓ ServiceChannel Member – Preferred Service Member
✓ ServiceChannel Fixxbook Member
✓ WhosOnLocation Member
In-House & Hands-On Training
In addition, we train our licensed technicians to conduct thorough preventive maintenance checks through quizzes and exclusive training videos and hands-on training on an ongoing basis. This ensures that all of our technicians can spot all the necessary fixes needed to keep your facility running as efficiently and safely as possible.
Service Centers and Warehouses Across Canada
We service from coast-to-coast in Canada, some of the key areas we service are:
Ontario – Central, Southwestern and GTA
Mississauga
Toronto
Oakville
Milton
Brampton
Etobicoke
Vaughan
Concord
Richmond Hill
Scarborough
Picking
Whitby
Cambridge
Kitchener
Waterloo
Hamilton
Brantford
And surrounding areas
Alberta – Calgary
Calgary
Edmonton
Airdrie
Red Deer
Lethbridge
Sherwood Park
St. Albert
And surrounding areas
BC – Vancouver & Fraser Valley
Vancouver
North Shore
Burnaby
Coquitlam
Richmond
Delta
Surrey
Langley
Maple Ridge
Abbotsford
Chilliwack
Hope
And surrounding areas