Sales Manager
Position: Sales Manager
Location: Mississauga, ON
Manager: Vice-President
Full-Time/Part-Time: Full-time
Work Hours: Monday to Friday, 7:30 am to 4:30 pm
Who are we?
We are Northern Docks Systems, an industry leader in the sales, installation and service of industrial energy-efficient overhead doors and HVLS (high-volume low speed) fans. We have dedicated departments geared towards developing strategic and customized full-scale solutions to enhance safety, productivity, and efficiency for our customers across a wide variety of industries. NDS has been a trusted source for various companies across Canada since 2002. Our certifications, accreditations and memberships have helped us provide exceptional service.
We are looking for a full-time permanent Sales Manager to join our Mississauga team.
What will you be doing?
Strategic Planning
- Lead the preparation of the Annual Sales Plan, Budgets, and objectives.
- Represent the Sales Department as a member of the Senior Leadership Team.
- Prepare individual Sales forecasts and Gross Profit expectations.
- Monitor the activity of competition and prepare annual Strengths, Weaknesses, Opportunities and Threats analysis.
- Formulate all sales policies, practices, and procedures.
- Steward Vendor negotiations and the approval process.
Human Capital Management
- Continue to build the sales team by adding new employees who align with our company’s core values.
- Provide stable and rewarding equal opportunity employment to the Sales Team.
- Create an atmosphere in which the Sales Team willingly produces at maximum capacity.
- Set activity targets and hold direct reports accountable for these goals
- Conduct weekly Goal Setting & Review meetings with all direct reports.
- Lead daily Sales Team Meetings that include Vendor Product Training.
- Contribute to the development of and maintain a Sales Training Program.
- Assist the General Manager in forecasting Human Capital requirements.
- Act as the lead in all Sales Team employee relations.
Sales Management
- Use our CRM system to manage all areas of leads, opportunities, prospects, and customers to hold our sales team accountable to their KPI.
- Through active leadership, coaching and performance management, ensure the Company’s Total Revenue and Gross Profit expectations are met and/or exceeded.
- Provides daily mentoring to ensure the skills development of the Sales Team
- Travel with individual reps to coach, mentor, and close sales on a regular set schedule
- Ensure that the Sales Team provides a high level of attention to customer service on a timely basis, with a set call plan for their complete customer base.
- Develop a list, floor and ceiling price and provide quotation price analysis and approval, including bid strategy.
- Perform an annual review of customer profitability as part of the renewal process
- Assign all new business opportunities.
Administrative Management
- Ensure vendor and client file integrity in Microsoft NAV.
- Ensure the development and documentation of a formal sales process to increase salesperson efficiency.
What skills, experience and education are we looking for?
- Completed post-secondary education.
- 7-10 years of sales experience.
- 3-5 years of sales management experience.
- Experience with technical sales is an asset, or a personal passion for technical tools.
- Experience leading a team of 6-12 sales professionals.
- Ability to lead others in an accountable, supportive and motivating fashion.
- Ability to communicate effectively through various channels (i.e. verbal, email, presentations, relationship building).
- Capable of effectively contributing to the senior leadership team of the organization and looking at business challenges from different perspectives.
- Ability to travel within Ontario to support the sales team.
- Experience with Microsoft NAV or other CRM tools is an asset.
Why should you grow with us?
- Competitive Salary
- Bonus Pay
- Company matched RRSP Plan
- Comprehensive Benefits Plan
- Employee Assistance Program
- Dynamic work environment and culture
- Corporate perks and discounts year round
If you are interested in this position, please send in your resume, and we will contact you directly as soon as possible.
Thank you and we look forward to hearing from you!
NDS is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment. NDS welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.