A Customer Success Story from Northern Dock Systems
Project Overview
Failing Door Closures and Worn Hinges
This Calgary food facility faced two specific door-related challenges. The exterior door next to Dock 12 had a weak closer that failed to function properly under fluctuating air pressure, causing the door to hover and not close securely. Additionally, the hinges were worn and needed replacement. Meanwhile, the cooler room door was equipped with a Sargent closer that had begun leaking oil, resulting in the door slamming shut—posing a safety risk and potentially compromising the controlled environment of the cooler.
Pedestrian and Cooler Door Repair Services
The facility contacted Northern Dock Systems to address persistent issues with two pedestrian doors that were affecting safety and operational efficiency. The service was executed with precision and care. Before-and-after documentation was created to capture the condition of the doors and the improvements made. The new hardware was tested thoroughly to ensure both doors closed smoothly and consistently. The exterior door now functions reliably even under varying air pressure and the cooler room door no longer slams shut.
Before – Exterior Pedestrian Door
Hinges before replacement.
After – Exterior Pedestrian Door
New hinges.
After – Exterior Pedestrian Door
Exterior of door after replacement of hinges showing margins. The door fits and functions well.
After – Exterior Pedestrian Door
Replaced close with new LCN 4040 closer.
Before – Cooler Pedestrian Door
Sargent before replacement, oil leaked and slamming door
After – Coooler Pedestrian Door
Replaced the Sargent closer, tested working well. Does not slam.
Improved Safety and Functionality of Pedestrian and Cooler Door
The work was reviewed and signed off by the on-site contact at this Calgary food facility. With the issues fully resolved and no further action required, the service call was marked as completed. The successful repair not only improved safety and functionality but also reinforced our commitment to maintaining a high standard of operational excellence.
