A Customer Success Story from Northern Dock Systems
Project Overview
Eliminate Safety Risks and Downtime Caused by Failing Dock Equipment
A customer was operating with an aging mechanical edge-of-dock leveler that had deteriorated significantly. Severe rust had compromised the dock’s integrity and was no longer operational, requiring full replacement.
In addition, the concrete behind the right-side bumper had crumbled away, preventing proper mounting of new dock protection equipment and creating additional safety concerns.
In the meantime, the facility relied on a portable dock plate for daily operations, further highlighting the need for a safer, more reliable long-term solution.
Before
Rusted and not operational edge-of-dock
Restore Structural Integrity with a Complete Dock Upgrade
Before the install even started, our team of experts had some recommendations. The existing edge-of-dock was 6’6” wide with a standard 15” lip. We recommended to reduce the width to 6’ (72”) during replacement to help minimize the risk of future concrete blowout along the dock edges.
Scope of Work for Edge-of-Dock Leveler Replacement
Northern Dock Systems delivered a full-service solution addressing both the equipment and the dock structure. For this install, our team followed these procedures:
- Ensured proper site sign-in/out procedures with the customer.
- Blocked off the work area with appropriate safety equipment.
- Removed existing edge-of-dock to allow for concrete repairs.
- Poured concrete to restore the damaged curb.
- Returned after curing to install a new Blue Giant mechanical edge-of-dock.
- Commissioned equipment with the customer present.
- Captured completion photos and obtained customer sign-off.
- Removed all debris, leaving the site clean and operational.
We worked with the customer to determine that curing the concrete over the weekend, along with doing the installation after-hours, would provide the least disruption to this Calgary retailer.
Enhance Loading Efficiency with Proven Edge-of-Dock
The new edge-of-dock provides operators with a safer, easier, and more efficient loading experience:
- Rust-inhibiting powder-coated finish, built to withstand harsh environments and extend equipment life.
- Ergonomic pull-and-push operation means that there is no heavy lifting required
- Smooth deployment with a spring-assisted lifting system.
- High-strength steel construction for durability and long service life.
- 5” working range above and below dock level for flexibility across trailers.
- Self-storing design for streamlined operation and reduced obstruction.
Why a Complete Dock Restoration Matters – Reducing Maintenance Costs with a Durable, Long-Term Solution
Replacing dock equipment without addressing the surrounding structure can lead to continued failures. By combining new equipment with concrete repair, the customer now benefits from a complete system designed to last.
- Improved safety with a stable and reinforced dock structure
- Reliable, consistent daily dock operation
- Reduced maintenance and repair costs over time
- Extended equipment lifespan with corrosion-resistant finish
- Clean, professional dock appearance
If your dock equipment is rusted, unreliable, or your concrete curb is deteriorating, it’s time for a permanent solution.
Contact Northern Dock Systems today to schedule an assessment and upgrade your dock for safety, durability, and performance.
 

























