As a Blue Giant Authorized Dealer, Northern Dock Systems supplies, installs and services industry-leading Blue Giant solutions for all your loading dock needs in the Greater Ottawa Area.
Why Northern Dock Systems for Ottawa?
Northern Dock Systems in Ottawa
Phone:
Email:
service@northerndocksystems.com
Regular Office Hours:
Monday-Friday from 7:30am-4:30pm ET.
Service Areas:
Ottawa
Kanata
Stittsville
Clarence-Rockland
Russell
North Grenville
Merrickville-Wolford
Beckwith
Carleton Place
Mississippi Mills
Montague
McNab
Braeside
Arnprior
Horton
Renfrew
Whitewater
Laurentian Valley
Pembroke
Smiths Falls
Perth
Drummond
North Elmsley
And surrounding areas.
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Ottawa Success Story
The warehouse in Ottawa required two new loading dock positions to accommodate its busy operations. We supplier and installed all the new equipment for these new positions:
- (2) Blue Giant Hydraulic Dock Levelers (H7008H) for low maintenance and easy push-button operation.
- (2) Laminated Dock Bumpers with a 4-inch projection to protect the new equipment from trailers.
- (2) Blue Genius Platinum Controls to manage the dock leveler, vehicle restraint, overhead door, and dock light.
- (2) Blue Giant Electric Hook Trailer Restraints (HV303) to securely attach to the truck’s ICC bars, preventing trailer creep.
- (2) Blue Giant Adjustable Head Curtain Dock Seals (BG200) for a tight seal.
- (2) Blue Giant Rain Shroud Dock Canopies (BG900) to prevent rain and snow from rolling off the tops of trailers onto the dock.
- (2) Sectional Overhead Doors (C175) featuring a 24” x 6” black rim window on the third section of the left side.
- (2) Vinyl Number Signs for the interior side of the doors.
- (2) Sets of 48” Track Guards to protect the door tracks from accidental impacts.
- (2) Dock Lights with Fans to illuminate the inside of the trailers and circulate the air.
Our Customers Recommend Our Services
“The two technicians that came in were very helpful and had a great attitude while fixing our two most pressing issues. After they fixed the first door, I could tell they were tired but they stuck around to help us with another dock door and were able to fix it as well.”
Katie Campagnolo, Supply Chain Operations Associate Supervisor, Pepsi“I would like to the NDS team for taking care of our service shop door issue. The door into the service shop wouldn’t close flush with the ground and would not close on its own without holding the button down. We greatly appreciate the level of service we have received from the team at NDS, and thanks to them we now have a fully operational shop door ready for the busy weekend rush.”
Andrew Ryder, Parts Manager, Bolton Toyota“I wanted to express my gratitude for your very prompt and professional assistance in repairing and servicing our broken overhead garage door. Your ability to provide immediate solutions to our needs went above and beyond expectations. I thank you and look forward to a long relationship together.”
Frank D’Onofrio, Tower Operator, Mercedes-Benz Etobicoke“On behalf of the team at Policaro BMW and the Policaro Group, I just want to take this opportunity to thank you for your quick response and action with respect to the damaged overhead door in the Service Department at our BMW facility. In addition to the repairs, you were also able to pinpoint the cause of why this happened, with respect to the proper operation of the door controls. Your instruction to myself and some of the team members at BMW was invaluable in highlighting to us the dos and don’ts of the proper operation of the door controls…hopefully we’ve all gained some knowledge from this and learned a lesson.”
Joe Martino, Manager, Facilities & Construction, Policaro BMW & Policaro Group“I find your Service department very easy to deal with, never an issue booking an appointment and the service people arrive quickly. Your Techs are great at answering my questions about what mechanical problems they find which is nice because I just like knowing what they found out of my own curiosity. They also do very clean work, which in the past with other companies, it looks like a mess when they leave. Overall, you guys do good work making sure our equipment is operational and safe.”
Darren Butson, Service Technician, F. K. Machinery Ltd.“Placing the service call was easy. Prompt and efficient service received.”
Dave Walbourne, Operations Manager, DB Schenker“The Service department was quick to resolve our issues and the staff was fantastic.”
Chris Maxwell, Maintenance Manager, Jervis B. Webb Company Of Canada Ltd.“Your tech’s attitude, flexibility and skills are high and happy to work with you guys.”
Shan Shanivar, Maintenance Manager, Villa Di Manno Bakery“Thank you for dispatching a repairman on a short notice. You wrote the book on good customer service. Much appreciated.”
Danny Jamal, General Manager, Ken Shaw Lexus and Ken Shaw Toyota“Thank you guys! Your tech did a great job and we appreciate him moving things around so that we only had 1 door down while he waited for parts.”
Chris Brereton, Logistics Manager, RyderMajor Ontario Businesses Trust Our Services
The Northern Dock Systems Difference
- Multiple Technicians on-site
- Fast response times
- Root cause discovery
- First-time fix
- KPI tracking – what gets measured gets done
- Asset management
- Full, online reference library that includes product part numbers, service manuals and troubleshooting guides
- Online chat support
- Email support
- Manufacturer support
- Internet access
- Comprehensive reports for your records for your audits
4.71 Average Star Rating for Service
Out of 5 from our Service Customer Feedback Form as of
April 29, 2025.